FAQ

We offer Non-Polarized and Polarized replacement lenses for Oakley and Ray-Ban frames. Our lenses are precision-cut for an exact fit and made with high-quality materials to match or exceed original specifications.

We match the original lens material for each frame model. Depending on the frame, this may be Polycarbonate, CR-39, or Mineral Glass. If your frame supports multiple lens materials, you can choose your preferred option on the product page.

Yes. All ReFramed lenses include UV400 protection, which blocks 100% of UVA and UVB rays.

Find the model number printed on the inside of your frame's temple arm (the arm that goes over your ear). Then match both the model number and the size code on our product page. This ensures you get the exact right lens for your frame.

ReFramed Full Service is our free assembly service, available in Chile at launch. Here is how it works:

1. We send you a prepaid shipping label.
2. You ship us your frame.
3. We install your new lenses, clean the frame, and perform a full inspection.
4. We ship it back to you, ready to wear.

Turnaround time is 48-72 hours from the moment we receive your frame.

Yes. Every order ships with installation guidance so you can replace your lenses at home. An in-depth installation guide is coming soon.

Yes, we ship worldwide. Standard shipping is free on orders over $49.90 USD.

Chile: 48-72 hours after frame receipt for Full Service orders, or 2-5 business days for lenses-only orders.

USA: 3-7 business days for lens orders.

Yes. You will receive email notifications with tracking information for every order.

Chile: Bluexpress, Fazt.

USA: USPS, UPS.

All ReFramed lenses are custom-made to order. We do not accept returns if the correct frame model and size code was ordered. If you made an ordering error, we offer exchanges within 60 days of delivery. Used or damaged lenses are not eligible for exchange.

For full details, visit our Warranty & Returns page.

We offer a 1-year warranty against manufacturing defects, including coating peeling and lens delamination. We also provide a 60-day exchange window if you need a different lens. Contact us through our contact form to start a claim.